Shipping and Returns

Shipping Your Package

Orders are prepared and shipped as soon as possible after payment is confirmed.

Unless otherwise indicated on the product page, orders are generally shipped within 1 business day after payment is received.

Shipments are handled by our partner carriers, including:

• La Poste;
• Chronopost;
• GLS;
• Other carriers depending on the destination and product type.

A tracking number is provided to the Customer as soon as the carrier picks up the package, allowing the Customer to track the delivery online.

Order Fulfillment and Shipping Costs

Shipping costs include preparation, packaging, and transportation fees.

The shipping cost is calculated automatically at the time of order based on several criteria, including the weight, the package’s volume, the destination, and the selected shipping method.

To minimize shipping costs, we recommend combining items into a single order.

Separate orders cannot always be combined after confirmation. Each order may therefore be subject to its own shipping charges.

Receiving Your Package

Upon receipt of the package, the Customer is asked to check the condition of the packaging and verify that the delivered products are as ordered.

In the event of any discrepancies, a damaged package, or a missing product, the Customer must contact Baby Kids as soon as possible at: contact@babykids.fr

Returns and Right of Withdrawal

In accordance with applicable regulations, the Customer has 14 days from the date of receipt of their order to exercise their right of withdrawal.

The return request must be submitted before the product is shipped to the following address: contact@babykids.fr

Returned products must be complete, accompanied by any accessories, and in a condition that allows them to be inspected.

Products that are damaged, incomplete, or show signs of use that make them unsuitable for resale may be subject to a deduction in accordance with applicable legal provisions.

Return Shipping Costs

Return shipping costs are the responsibility of the Customer, except in cases of non-conforming products, fulfillment errors, or specific agreement by Baby Kids.

Refurbished Products

For refurbished products, any signs of use, cosmetic imperfections, or distinctive features are indicated in the product description and/or visible in the photographs on the product page.

These details, which are known prior to purchase, do not constitute grounds for non-conformity.