Terms and Conditions of Sale – Online Sales
Effective as of July 23, 2026
ARTICLE 1 - Scope of Application
These General Terms and Conditions of Sale (hereinafter referred to as the “GTC”) apply without restriction or reservation to all sales made by the seller to non-professional buyers (“the Customer”) who wish to purchase the products offered for sale on the website https://www.babykids.fr/en/.
The products offered for sale on the website include:
- spare parts and accessories for strollers ;
- strollers ;
- car seats ;
- baby carriers ;
- beds and baby care equipment ;
- Children's clothing and accessories.
The website also offers refurbished products that have been inspected and tested before being put back on the market.
The key features of the products, their specifications, photographs, dimensions, and technical information are presented on the website. Customers are encouraged to review this information before placing an order.
The selection and purchase of a product are the sole responsibility of the Customer.
Product offers are available while supplies last.
These Terms and Conditions are available at any time on the website https://www.babykids.fr/en/ and take precedence over any other document.
The Customer acknowledges that they have read these Terms and Conditions and agree to them before confirming their order.
The data stored in the seller's computer system constitutes proof of the transactions carried out with the Customer.
Seller Information
Baby Kids, LLC
2 Henri Vincenot Street
10430 Rosières-près-Troyes
France
Email: contact@babykids.fr
The products offered on the website are available in the geographic areas specified during the ordering process.
For any order delivered outside the European Union, the Customer is considered the importer of the product in question. The Customer is responsible for any customs duties, local taxes, or import fees.
ARTICLE 2 - Price
Products are offered at the current prices listed on the website https://www.babykids.fr/en/ at the time the order is placed.
Prices are listed in euros, including all taxes (TTC), excluding any shipping costs, which are displayed before the order is confirmed.
Prices reflect any discounts that may be applicable at the time of purchase.
The seller reserves the right to change its prices at any time; however, products will be billed at the rates displayed at the time the order is confirmed.
The payment requested from the Customer corresponds to the total amount of the order, including the price of the products and any related charges.
An invoice is issued for each order and made available to the Customer.
ARTICLE 3 - Orders
The Customer selects the products they wish to purchase on the website https://www.babykids.fr/en/ and confirms their order following the process outlined online.
Product offers are valid as long as they are displayed on the website and while supplies last.
The sale is considered final once the order has been confirmed and payment has been received.
The Customer is responsible for verifying the accuracy of the information provided when placing an order, including the delivery address.
Any order placed on the website constitutes the formation of a distance sales contract between the Customer and the seller.
The seller reserves the right to refuse or cancel an order in the event of an existing dispute with a customer, particularly regarding a previous payment.
The Customer can track the status of their order from their personal account, when available.
ARTICLE 3-A - Creating a Customer Account
To place an order, the Customer may be asked to create a personal account on the website.
The Customer agrees to provide accurate and up-to-date information regarding their identity, contact information, and email address.
Login credentials are personal and confidential. The Customer is responsible for safeguarding and using them.
The Customer may request the deletion of their account by contacting the seller at the following address: contact@babykids.fr.
The seller reserves the right to suspend or terminate an account in the event of a breach of these Terms and Conditions, fraudulent use, or behavior that interferes with the proper functioning of the website.
By creating an account, you agree to these Terms and Conditions of Sale.
ARTICLE 4 - Terms of Payment
Payment for orders is made using the methods offered on the website at the time the order is confirmed.
Accepted payment methods may include:
- Credit card ;
- Bank check ;
- Bank transfer ;
- Payment in installments via Alma when this option is available.
The price is payable in full at the time of order, unless a payment plan is offered by a partner service provider.
Pay in installments with Alma
When this option is available, the Customer can choose to pay in installments through the payment provider Alma.
Use of this payment solution is subject to Alma's terms and conditions, which the Customer accepted when placing the order.
Whether to approve or deny payment in installments is solely at Alma's discretion.
The seller does not retain any complete banking information related to credit card payments. Transactions are processed through secure payment service providers.
In the event of a payment default or outstanding balance, the applicable measures are those set forth in the terms and conditions of the relevant payment service provider.
ARTICLE 5 - Deliveries
The products ordered are delivered to the address provided by the Customer at the time of ordering.
The estimated delivery times are:
- Mainland France: approximately 2 to 4 business days ;
- Europe: approximately 3 to 10 business days ;
- Other destinations: as indicated at the time of order.
These delivery times are provided for informational purposes only and may vary depending on the carrier, the destination, or circumstances beyond the seller's control.
The seller agrees to ship orders as soon as possible after payment is confirmed.
In the event of a significant delay in delivery, the Customer may exercise his or her rights in accordance with the provisions of Articles L216-1 et seq. of the Consumer Code.
Receipt of Products
The Customer is asked to check the condition of the package and the products upon delivery.
In the event of a damaged package or a product with an apparent defect, the Customer must file a claim with the carrier whenever possible and notify the seller as soon as possible at the following address: contact@babykids.fr.
All claims must be accompanied by the information needed to review them, including photographs of the product or package, if necessary.
Refurbished Products
The refurbished products offered on the website have been inspected and tested before being put back on sale.
They may have minor cosmetic imperfections resulting from previous use or packaging.
If there are any cosmetic defects, marks, or distinctive features, these are noted in the product description and/or visible in the photos accompanying the listing.
These factors do not constitute a lack of conformity provided that the Customer was made aware of them prior to the purchase.
Transfer of Risk
The transfer of product-related risks occurs when the Customer takes physical possession of the goods, in accordance with applicable legal provisions.
The products are therefore shipped at the seller's risk until they are received by the Customer, unless otherwise provided by law.
ARTICLE 6 - Transfer of Ownership
Ownership of the products is transferred to the Customer after the Seller has confirmed the order and after full payment has been received.
The transfer of product-related risks occurs in accordance with applicable legal provisions at the time the Customer or a third party designated by the Customer takes physical possession of the product.
ARTICLE 7 - Right of Withdrawal
In accordance with Article L221-18 of the Consumer Code, the consumer has a period of 14 days within [number] days of receiving the product to exercise their right of withdrawal.
The Customer is not required to justify their decision or pay any penalties, provided that the conditions set forth in the regulations are met.
The request to cancel the purchase must be sent to the seller by email at: contact@babykids.fr
The Customer may use the withdrawal form provided at the end of these General Terms and Conditions of Sale or send any clear statement expressing their intention to withdraw.
Returned products must be complete and include all accessories and items provided at the time of delivery.
Products must be returned in a condition that allows them to be resold or inspected.
The Customer is responsible for return shipping costs, unless otherwise required by law or specifically agreed to by the seller.
The refund will be issued within a maximum of 14 days, in accordance with the provisions of the Consumer Code, upon receipt of the returned product or proof of its shipment.
ARTICLE 8 - Applicable Warranties and the Seller's Liability
All products sold on the website are covered by the applicable legal warranties.
Some refurbished products may also come with an additional manufacturer's warranty, as indicated on the product page.
8.1 Statutory Warranty of Conformity
In accordance with Articles L217-3 et seq. of the Consumer Code, the Customer is entitled to the statutory warranty of conformity.
This warranty covers any lack of conformity existing at the time the product is delivered or that becomes apparent during the applicable statutory period, when the product does not conform to its intended use or its description.
The statutory warranty of conformity is valid for a period of:
- 24 months for new products ;
- 12 months for used or refurbished products, where required by law.
This warranty applies regardless of any commercial warranty offered by the seller.
8.2 Statutory Warranty Against Hidden Defects
The Customer is also covered by the statutory warranty against hidden defects provided for in Articles 1641 et seq. of the Civil Code.
This warranty covers hidden defects that render the product unfit for its intended use or significantly impair its functionality.
The Customer has two years from the date of discovery of the defect to take action in accordance with applicable legal provisions.
8.3 Commercial Warranty for Refurbished Products
Refurbished products may be covered by a manufacturer's warranty offered by the seller with a duration of 3 to 6 months depending on the product in question.
The exact duration of this warranty is listed on the product description page.
This warranty covers product-related malfunctions that occur during normal use.
This warranty is in addition to the applicable statutory warranties and does not replace them.
8.4 Exclusions from the Commercial Warranty
The warranty does not cover:
- damage caused by misuse of the product ;
- impacts, accidents, or falls ;
- defects resulting from poor maintenance ;
- normal wear and tear resulting from use ;
- modifications or repairs made without the seller's consent ;
- cosmetic defects reported prior to purchase or visible in the photographs.
8.5 Enforcement of Security Interests
All requests for coverage must be sent to: contact@babykids.fr
The Customer must provide:
- the order number ;
- a description of the problem encountered ;
- photographs or any other relevant supporting documentation.
After reviewing the case, the seller may proceed with a repair, replacement, correction to bring the product into compliance, or a refund, in accordance with applicable rules.
8.6 Limitation of Liability
The seller shall not be held liable for damages resulting from:
- improper use of the product ;
- due to negligence or a lack of maintenance ;
- normal wear and tear ;
- an accident or a modification to the product.
For refurbished products, any signs of wear, marks, or cosmetic imperfections indicated in the product description or visible in the photographs are accepted by the Customer at the time of purchase.
ARTICLE 9 - Protection of Personal Data
9.1 Collection of Personal Data
Regarding the use of the website https://www.babykids.fr/en/, the seller collects the personal data necessary to process orders and manage customer relationships.
The information that may be collected includes, in particular:
- First and last name ;
- Mailing address for delivery and billing ;
- Email address ;
- Phone number ;
- Information required to process orders and payments.
9.2 Use of Data
The personal data collected is used solely for the following purposes:
- order management and tracking ;
- delivery of the products ;
- payment processing ;
- after-sales service ;
- handling warranty requests and claims ;
- compliance with legal obligations.
9.3 Data Controller
The controller of personal data is:
Baby Kids, LLC
2 Henri Vincenot Street
10430 Rosières-près-Troyes
France
Email: contact@babykids.fr
9.4 Data Retention
Personal data is retained for as long as necessary to manage the business relationship and in accordance with applicable legal obligations.
9.5 Customer Rights
In accordance with the General Data Protection Regulation (GDPR), the Customer has the right to access, correct, delete, restrict the processing of, and object to the processing of their personal data.
The Customer may exercise their rights by contacting: contact@babykids.fr.
The Customer also has the right to file a complaint with the French Data Protection Authority (CNIL).
ARTICLE 10 - Intellectual Property
All the elements on the site https://www.babykids.fr/en/, including text, images, photographs, logos, graphics, and content, are protected by intellectual property laws.
Any reproduction, display, or use—in whole or in part—of the content on this website without the prior authorization of the seller is prohibited.
ARTICLE 11 - Governing Law and Language
These General Terms and Conditions of Sale are governed by French law.
They are written in French. In the event of a translation into another language, only the French text shall be deemed authentic in the event of a dispute.
ARTICLE 12 - Complaints, Mediation, and Disputes
For any questions, complaints, or issues regarding an order, the Customer is asked to contact the seller at the following address:
Baby Kids, LLC
2 Henri Vincenot Street
10430 Rosières-près-Troyes
France
Email: contact@babykids.fr
The seller agrees to seek an amicable resolution with the Customer.
In accordance with the provisions of the Consumer Code regarding mediation, the consumer-customer may, free of charge, seek the assistance of a consumer mediator to attempt to resolve the dispute amicably.
In the absence of an amicable settlement, the dispute will be submitted to the competent courts in accordance with the rules of general law.
WITHDRAWAL FORM
(Please complete and return this form only if you wish to exercise your right of withdrawal.)
To:
Baby Kids, LLC
2 Henri Vincenot Street
10430 Rosières-près-Troyes
France
Email: contact@babykids.fr
I hereby notify you of my withdrawal from the contract for the following property:
Product in question: ..................................................................
Ordered on: ..................................................................
Received on: ..................................................................
Order Number: ..................................................................
Client Name: ..................................................................
Customer's Address: ..................................................................
Date: ..................................................................
Client's Signature (only for paper notifications):
..................................................................